Our Commitment to Security
At ZaibChat, we understand that trust is earned through consistent, robust security practices. We've built our platform with security-first principles, implementing multiple layers of protection to safeguard your data and your customers' information.
Our security measures are continuously updated to address emerging threats and maintain the highest standards of data protection.
Data Encryption
All data is encrypted both in transit and at rest:
- TLS/HTTPS encryption for all connections
- Encrypted database storage
- Secure password hashing (bcrypt)
- API key encryption
Authentication & Access
Multiple layers of authentication security:
- Secure session management
- Password complexity requirements
- Google OAuth 2.0 integration
- API key-based widget authentication
- Account activity monitoring
Attack Prevention
Comprehensive protection against common attacks:
- SQL injection prevention (PDO)
- XSS protection (input sanitization)
- CSRF protection
- DDoS mitigation
- Rate limiting on all endpoints
Infrastructure Security
Secure hosting and infrastructure:
- Regular security updates and patches
- Isolated server environments
- Automated backup systems
- 99.9% uptime SLA
- Redundant systems for reliability
Monitoring & Logging
24/7 security monitoring:
- Real-time threat detection
- Security event logging
- Suspicious activity alerts
- Admin activity tracking
- Automated security responses
Data Privacy
Your data, your control:
- User privacy focused
- Transparent data usage
- Secure data storage and handling
- chat history never store for security
- Superfast and high security
Secure Development
Security built into our development process:
- Security code reviews
- Regular security audits
- Vulnerability scanning
- Third-party security assessments
- Secure coding standards
API Security
Secure API integrations:
- 64-character hex API keys
- Request authentication
- Rate limiting per endpoint
- IP-based access control
- Secure CORS policies
User Privacy
Protecting end-user data:
- Minimal data collection
- Anonymous chat sessions
- Configurable data retention
- No data selling
- Transparent privacy policy